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Vistas: Geri Stengel’s Blog: Small business differentiation
In a Crowded Niche, Personality and Values Matter
by Geri Stengel on Aug 21, 2012 - 12:20am
Commentary / Opinion How To Small Business small business customer service small business differentiation small business social responsibility Social Responsibility
Let’s get down to brass tacks: It’s all well and good to say that brick-and-mortar stores need great customer service in order to compete in an e-commerce world but how do pull it off?
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Connection to Customer Gives Small Businesses an Edge
by Geri Stengel on Dec 14, 2010 - 8:01am
Homogeneity may be on its way out, which means local small businesses have another edge (the first is trust) People trust small businesses more than they trust their government or even their preachers.)
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