Vistas: Geri Stengel’s Blog: Small business customer service

E-commerce Refines and Re-emphasizes Need for Customer Service

Of course you want your business to be all it can be, but are you really doing the footwork? Many women-owned businesses aren’t, as I discussed recently.

In a Crowded Niche, Personality and Values Matter

Let’s get down to brass tacks: It’s all well and good to say that brick-and-mortar stores need great customer service in order to compete in an e-commerce world but how do pull it off?



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